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Yesterday, 21:14 #1High Templar
- Join Date
- May 2005
- Location
- Chillicothe, Ohio
- Posts
- 158
Where can I ask about a problem with the FG Store?
Sorry if this is the wrong place for it...
Several weeks ago, one of my players who makes more money than I do purchased the Pathfinder 2e Player Core and Player Core 2 for me as a gift through Steam. I've been running the PF2 remaster for him and others since then, and everything it working great.
But the store hasn't updated that I have those books... it's not really causing a problem, I guess, but I was wondering if there was a reason for it?
Sorry for the very minor issue, everything is working fine, just hoping that it doesn't cause a problem somewhere down the line.
Thanks for all the great work you all are doing!
Peace.A.J.
It isn't Narnia, you know," sobbed Lucy. "It's you. We shan't meet you there. And how can we live, never meeting you?"
"But you shall meet me, dear one," said Aslan.
"Are -are you there too, Sir?" said Edmund.
"I am," said Aslan. "But there I have another name. You must learn to know me by that name. This was the very reason why you were brought to Narnia, that by knowing me here for a little, you may know me better there.
― C.S. Lewis, The Voyage of the Dawn Treader
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Yesterday, 21:16 #2
Have you tried to rerun your Paizo and Steam account Sync functions lately?
Whenever you have new content or purchases, don't forget to run these two apps for Paizo and Steam apps.
https://www.fantasygrounds.com/store...izoAccount.xcp
https://www.fantasygrounds.com/store...eamAccount.xcpLast edited by Laerun; Yesterday at 21:30.
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http://www.fantasygroundsacademy.com
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Yesterday, 21:50 #3Moderators Immortal
Supreme Deity
- Join Date
- May 2011
- Location
- Colorado, USA
- Posts
- 34,086
I don't think this will have anything to do with the Paizo synch, this will be the store not showing the fact you now own the product after another FG user gifted you that product. I believe this is the default functionality for gifting, as I don't always see products that have been gifted to me as owned. But, yes, it's a little annoying...
You could submit a support ticket via the support portal here: https://fantasygroundsunity.atlassia.../FGCP/overview Include your FG username and the full name of the products you've been gifted and maybe they can flag these as owned.Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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Today, 02:16 #4High Templar
- Join Date
- May 2005
- Location
- Chillicothe, Ohio
- Posts
- 158
Thank you! I ran those just in case. =)
A.J.
It isn't Narnia, you know," sobbed Lucy. "It's you. We shan't meet you there. And how can we live, never meeting you?"
"But you shall meet me, dear one," said Aslan.
"Are -are you there too, Sir?" said Edmund.
"I am," said Aslan. "But there I have another name. You must learn to know me by that name. This was the very reason why you were brought to Narnia, that by knowing me here for a little, you may know me better there.
― C.S. Lewis, The Voyage of the Dawn Treader
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Today, 02:17 #5High Templar
- Join Date
- May 2005
- Location
- Chillicothe, Ohio
- Posts
- 158
Thank you!
A.J.
It isn't Narnia, you know," sobbed Lucy. "It's you. We shan't meet you there. And how can we live, never meeting you?"
"But you shall meet me, dear one," said Aslan.
"Are -are you there too, Sir?" said Edmund.
"I am," said Aslan. "But there I have another name. You must learn to know me by that name. This was the very reason why you were brought to Narnia, that by knowing me here for a little, you may know me better there.
― C.S. Lewis, The Voyage of the Dawn Treader
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