Fantasy Grounds Ultimate License bought via STEAM does not want to Upgrade

**TilStillPlays** · Today, 16:17

I have had a free account (updated to 4.5.10 today) and the key I got through steam does not work. It says that the ley is invalid or used, and my account is still considered Free.
So feels a bit wrong to have thrown out $50 on something that does not work

how to fix it?

**Zacchaeus** · Today, 16:29

When you buy from Steam you should get two keys one for a Standard license and one for the Ultimate license (since steam treats the ultimate upgrade as DLC). So make sure that you are entering the correct key in settings when you update FG. You can find your Steam keys by right clicking on Fantasy Grounds in your steam library go to Manage and then CD Keys.

More information here https://fantasygroundsunity.atlassia...10+11+on+Steam

**LordEntrails** · Today, 16:30

Please do not post the same issue in multiple threads.
As answered in the other thread, you will need to contact Technical Support via the Help > Contact Support link.
https://fantasygroundsunity.atlassia...stomer/portals

**TilStillPlays** · Today, 20:30

I got two keys and I added the correct key in the upgrade and still get invalid.
So it still register as a Free account.

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