5E Product Walkthrough Playlist
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  1. September 8th, 2024, 01:03 #21
    xazil
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    I am the other GM. The issue actually occurred earlier for with me a few months ago with a previous map. Both were in the realm of 5000x10000 pixels. While I have shared other big pictures, generally images used as maps are only about 4000x4000 max. My maps are all individual files imported. The other GM has all of their images bound into modules.
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  2. September 8th, 2024, 03:29 #22
    Azronical
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    I will say ive never had this issue till recently and some rather small pictures wouldn’t show either.
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  3. September 8th, 2024, 03:39 #23
    Trenloe
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    Another thing to consider is the possibility of network flood protection/throttling taking over - a few images will transfer at the beginning of a campaign (usually this is previously shared images that weren't downloaded and cached when originally shared) but then the network will reach a threshold and stop receipt thinking there's the need for flood protection.

    You can see if this is the issue in the player side console.log file snippets shown below - there's something like the following will appear once the initial loading of FG occurs. This is the player side requesting files from the GM:

    Code:
    [9/7/2024 3:29:09 PM] MEASURE: LOAD - PART 2 - 2.5599713
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: campaign/images/Prison.xml
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: campaign/images/Prison.jpg
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_06.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_06.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_12.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_12.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_08.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_08.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_07.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_07.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_11.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_11.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_09.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_09.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_13.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_13.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_15.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_15.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_05.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_05.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_04.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_04.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_02.xml@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_02.png@SmiteWorks Assets
[9/7/2024 3:29:09 PM] NETWORK SEND FILE REQUEST: campaign/images/Underdark Cave.xml
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Underdark Cave.jpg
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_17.xml@SmiteWorks Assets
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_17.png@SmiteWorks Assets
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/world map2 (2).xml
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/world map2 (2).jpg
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Cragmaw Cave outdoors.xml
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Cragmaw Cave outdoors.jpg
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Abandoned Church.xml
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Abandoned Church.jpg
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/sharkbay thieves guild.xml
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/sharkbay thieves guild.jpg
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Undergound Tavern.xml
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Undergound Tavern.jpg
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Sharkbay.xml
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Sharkbay.jpg
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Snow Cult map.xml
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Snow Cult map.jpg
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_10.xml@SmiteWorks Assets
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: images/Death Markers/blood/blood_10.png@SmiteWorks Assets
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Kartown.xml
[9/7/2024 3:29:10 PM] NETWORK SEND FILE REQUEST: campaign/images/Kartown.jpg
    And then the GM instance sends the files. Note that the last image received from the GM was the one highlighted in bold above and below.

    Code:
    [9/7/2024 3:29:13 PM] NETWORK RECV FILE: campaign/images/Prison.xml (0)
[9/7/2024 3:29:13 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_06.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:13 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_06.png@SmiteWorks Assets (102607)
[9/7/2024 3:29:13 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_12.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:13 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_12.png@SmiteWorks Assets (101356)
[9/7/2024 3:29:13 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_08.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:14 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_08.png@SmiteWorks Assets (108625)
[9/7/2024 3:29:14 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_07.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:14 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_07.png@SmiteWorks Assets (81525)
[9/7/2024 3:29:14 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_11.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:15 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_11.png@SmiteWorks Assets (104081)
[9/7/2024 3:29:15 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_09.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:15 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_09.png@SmiteWorks Assets (101645)
[9/7/2024 3:29:15 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_13.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:15 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_13.png@SmiteWorks Assets (70483)
[9/7/2024 3:29:15 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_15.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:16 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_15.png@SmiteWorks Assets (77770)
[9/7/2024 3:29:16 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_05.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:16 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_05.png@SmiteWorks Assets (82218)
[9/7/2024 3:29:16 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_04.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:16 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_04.png@SmiteWorks Assets (69003)
[9/7/2024 3:29:16 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_02.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:17 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_02.png@SmiteWorks Assets (92820)
[9/7/2024 3:29:17 PM] NETWORK RECV FILE: campaign/images/Underdark Cave.xml (0)
[9/7/2024 3:29:17 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_17.xml@SmiteWorks Assets (0)
[9/7/2024 3:29:17 PM] NETWORK RECV FILE: images/Death Markers/blood/blood_17.png@SmiteWorks Assets (80103)
[9/7/2024 3:29:17 PM] NETWORK RECV FILE: campaign/images/world map2 (2).xml (0)
[9/7/2024 3:29:17 PM] NETWORK RECV FILE: campaign/images/Cragmaw Cave outdoors.xml (0)
    The other images requested weren't received by the player instance because there was communication blocking that kicked in at this point. Unfortunately this can be caused by different things. The first place to look is on both the GM and Player side Internet routers - for any form of flood protection. There may also be advanced security provided by the ISP outside of the local router that does something similar, which can annoyingly kick in for a certain communication path, but not others - so sometimes it will effect only one player in a group.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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  4. September 8th, 2024, 04:08 #24
    Azronical
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    Im assumiong if this is the issue and cant find a way to turn off the flood protection a solution would be to reduce the amount of files so it never kicks in?
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  5. September 8th, 2024, 04:35 #25
    Laerun
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    Quote Originally Posted by xazil View Post
    I am the other GM. The issue actually occurred earlier for with me a few months ago with a previous map. Both were in the realm of 5000x10000 pixels. While I have shared other big pictures, generally images used as maps are only about 4000x4000 max. My maps are all individual files imported. The other GM has all of their images bound into modules.
    Okay, gotcha. These types of things and 'numerous' map larger image like things add up quickly.

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  6. September 8th, 2024, 04:44 #26
    Trenloe
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    Quote Originally Posted by Azronical View Post
    Im assumiong if this is the issue and cant find a way to turn off the flood protection a solution would be to reduce the amount of files so it never kicks in?
    As you can see from the example I provided above, in this user's setup the issue occurred after only a handful of files. I think it would be extremely hard to reduce the files shared and still have a good, playable experience.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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  7. September 8th, 2024, 04:46 #27
    Azronical
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    Well we will have to check if thats the issue.
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  8. September 8th, 2024, 23:28 #28
    Azronical
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    Ty all for being amazeing. connecting with a VPN worked. images are now loading and everything!
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  9. September 9th, 2024, 12:07 #29
    KevenSimmons
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    Yes, thanks Trenloe for helping us narrow down to root cause and getting to the point where we at least now have a work-around (private VPN). We never would have guessed the issue would be with the ISP. The information you provided will be very helpful to Az if he decides to open a support ticket with them.
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