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  1. #11
    They did check and update themselves, plus no one else joining had the issue. It's super odd. We meet Fridays (we skipped last week but are meeting this week) so we'll be able to test it again, I'm guessing by then a new update will happen (or two) and it will resolve itself. I had hoped the programmers would be aware so it doesn't happen again.

    The DM is super not-tech savvy, but the rest of us are so we had him do all the updating again and all of that, he logged out closed the program, etc. nothing seemed to work except me loading an old computer and running off of that. So I don't think it was on his end either.

    If it happens again how do I get his info, do I go to "host log" or something? or a screenshot of the error in the chat-box?

  2. #12
    LordEntrails's Avatar
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    Quote Originally Posted by Stone804 View Post
    If it happens again how do I get his info, do I go to "host log" or something? or a screenshot of the error in the chat-box?
    Have him open the console and Compile Logs. Details here: How to Compile Logs - Fantasy Grounds Customer Portal - Fantasy Grounds

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

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